Probitas 1492 (Europe) SRL/BV (‘Probitas Europe’, ‘we’, ‘us’, ‘our’) is a service company that is part of the Probitas group of companies. Probitas Europe is governed by the laws of Belgium with registered office at Avenue du Port 86c, Box 204, 1000 Brussels, Belgium, registered under number RPR/RPM Brussels 771.950.942. Probitas Europe is authorised and regulated by the Financial Services and Markets Authority (“FSMA”, www.fsma.be) as a mandated underwriter and a reinsurance broker to carry on activities of (re)insurance distribution in Belgium, in all other EEA jurisdictions via freedom of services and in the United Kingdom via a branch authorised and regulated by the Financial Conduct Authority (“FCA”, www.fca.org.uk), with registered office at 88 Leadenhall Street, London, EC3A 3BP. The UK branch will act as an appointed representative of Probitas Managing Agency Limited (PMA).
Probitas Syndicate 1492 is managed at Lloyd’s by PMA.
Both Probitas Europe and PMA are registered data controllers. Any personal data being processed in the course of the business of Probitas Europe is controlled primarily by Probitas Europe.
Probitas Europe is committed to protecting information which identifies and relates to you or other individuals (“personal data”), including information with respect to criminal conviction/offences or information (in particular concerning health) subject to article 9 and 10 of the General Data Protection Regulation (EU) 2016/679 (“special category personal data”), and complying with data protection laws.
Including: Policyholders, insureds, reinsureds, clients, suppliers, advisers, service providers, enquirers, beneficiaries or claimants and their agents and relatives (“you” or “our”).
Data protection laws require us to provide you with a lot of information about how we collect and use your personal information – and it is easy for all this information to become confusing.
We use a layered approach to providing you with the information required by law. This means that we may provide the information required in a number of different formats and documents. It means that in our initial contact with you, we may provide you only with the most important information about how we will use your personal information; but we will always provide you with easy access to all the further information you need about our privacy practices.
As an example, if you buy an insurance policy from us, then we may use this three layer approach:
What information do we collect about you
In order to deliver our (re)insurance services to you, we may collect the following information:
We may use your personal data for:
We may process your personal data because:
We may process your special category personal data or details of criminal convictions/offences because:
How we collect your information
Depending on which of our services you use, we may collect information about you from various sources, including:
Who do we share your information with and why?
We may share your information with:
Probitas Europe may transfer your information to a country outside of the European Economic Area in order to deliver our services. Probitas Europe ensures this transfer and processing is carried out with the appropriate safeguards and in compliance with data protection laws. Probitas Europe transfers data to its UK Branch, based on an adequacy decision of the EU Commission.
We will share your information if we are required to by law. We may share your information with enforcement or public and governmental authorities if they ask us to, or to a third party in the context of actual or threatened legal proceedings, provided we can do so in compliance with data protection laws.
Probitas Europe retains your personal information for as long as is reasonably necessary for the purposes for which it was originally collected and allowed by data protection laws. The length of time we keep your personal information is determined in accordance with the following criteria:
Where your personal data is no longer required we will ensure it is securely deleted.
How do we keep your information secure
We are committed to keeping your information secure. Unfortunately no data transmission over the internet or any website can be guaranteed to be secure. We have put in place physical, electronic and operational procedures intended to safeguard and secure the information we collect. All Probitas Europe staff have a legal duty to respect the confidentiality of information, and access to confidential information is restricted to only those who have a reasonable need to access it.
Where we have given you (or where you have chosen) a password which enables you to access any portal we operate, you are responsible for keeping this password confidential and for complying with any other security procedures that we notify you of. We ask you not to share a password with anyone.
Your rights relating to your information
Data protection laws give you rights in relation to the personal information we hold about you, which may include the right to:
If you wish to exercise any of your rights, please make your request in writing to our Data Protection Officer whose contact details can be found below in the How to contact us section.
In certain circumstances, we may need to restrict your rights in order to safeguard the public interest (e.g. the prevention or detection of crime) and our interests (e.g. the maintenance of legal privilege).
These rights are not absolute and we will let you know in our correspondence with you whether we think they apply to you.
We may, in response to a request, ask you to verify your identity and to provide information that helps us to understand your request better. Once we have the necessary information from you and have concluded your request is valid, we will respond to you within one month of the receipt of a request.
Your consent to our processing of your personal information for certain purposes may be necessary to comply with applicable data protection laws; and where this is the case we will ask you for your consent in accordance with those laws.
You may withdraw your consent to such processing at any time, without such withdrawal affecting the lawfulness of processing based on consent before the withdrawal. However, if you withdraw your consent in relation to (re)insurance cover that we have provided then this is likely to impact our ability to provide (re)insurance cover and pay claims under the cover.
If you are unhappy with our response to your request, or you believe the way we have processed your information is not in keeping with data protection laws, we would like to hear from you so we can either fix the problem or further explain our decision.
Alternatively, you may contact our data protection regulator, the Belgian Data Protection Authority for guidance and advice, or to lodge a complaint. The Data Protection Authority may be contacted at:
Post: Drukpersstraat 35, 1000 Brussels (BE)
Telephone: +32 (0)2 274 48 00 (local rate)
If you have any questions, comments, complaints or wish to exercise your data protection rights, please contact the Probitas Europe Data Protection Officer, David Matthys at:
Or by post to the following address:
Data Protection Officer
Probitas 1492 (Europe)
Avenue du Port 86c, Box 204,
We keep our privacy notice under regular review and the latest version will be available on this website. This privacy notice was last updated in January 2022.