We pride ourselves on having a culture of open communication at all levels, recognition of each other’s differences and promotion of an inclusive and supportive working environment which embraces new ideas.

We seek to treat our staff and customers with consideration and fairness at all times and provide a high level of service in all areas of our business.

What matters to us?

  • Fair Treatment of Customers
  • Employee Wellbeing
  • Personal Development
  • Diversity & Inclusion
  • Corporate Social Responsibility
  • Delivering Shareholder Value

Diversity & Inclusion

“At Probitas 1492, we pride ourselves on our culture by promoting an inclusive and supportive environment where everyone counts and contributes to our business.”

Fair Treatment of Our Customers

We put our customers at the heart of what we do and look to ensure they receive an exemplary service throughout their policy period.

Our teams work together to:

  • provide robust product solutions, that meet the needs of the policyholder
  • underwrite cross-class or package solutions
  • communicate clearly
  • settle claims fairly
  • take all complaints seriously

 

Personal Development

We encourage our team to be the best they can be and support their personal development through:

  • Mentoring
  • Professional Qualifications
  • Lunch & Learns
  • Seminars and Courses
  • Internal Training

Corporate Social Responsibility

We encourage our team to participate in community and charitable activities to ensure that we’re able to give back. We are able to share our own strengths and experience to encourage others to provide real value to the communities and charities we have been working with.

Over the past 12 months, the team have supported a number of charities and community support work and we will continue to build on this in 2020.